Managed IT Services

The "Business Assurance" Managed IT Services Program provides a complete outsourced IT support solution, for a fixed monthly investment.

Conventional, reactive IT Support is dysfunctional in nature. In an environment where the more problems a client has, the more money the IT consulting provider makes, a relationship is fostered where it is better to do a poor job, discouraging the prevention of problems.

The Business Assurance Program has been refined into the most proactive Managed IT Services solution on the market using a combination of real time monitoring software & a proactive technical support team, that aligns both parties to a model where it is desirable to have as few problems as possible.

Conversely, an all inclusive fixed fee Managed IT Services agreement creates an environment where it is now the IT consulting provider’s responsibility to ensure the most efficient, proactive It outsourcing solution is deployed to minimise problems and downtime.

Managed IT Services Benefits

• Fixed all inclusive cost based on number of devices means IT spend is easily budgeted
• Unlimited Access to IT Helpdesk
• Unlimited On-Site IT Support
• 24x7x365 Monitoring of Critical Systems
• Proactive solution where problems are identified and fixed before they occur
• Fully Integrated Service System meaning Jobs are actioned and responded to faster, and within priority-based service levels.
• System Up-time Guarantees*

Managed IT Services Customisation

The Business Assurance Managed IT Services Program can be tailored to suit your businesses unique IT outsourcing needs. Contact us for a custom quote.